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Your cookies do not taste, look, or digest the same as they used to. I am 33 years old and have been eating cookies and milk since I was a child with my father. I vividly remember thinking to myself as a kid, I cannot wait to share this with my son some day. Well that...
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79 comments
#2023827

They always taste stale and *** now before they were better

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ID
#1167489 Review #1167489 is a subjective opinion of poster.
Product
Chips Ahoy Chocolate Chip Cookies
Pros
  • Old cookies
Cons
  • How much smaller the cookies are theyre baby sized
  • New original chips ahoy cookie
  • Burnt
Reason of review
Bad quality
Loss
$10
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Smashed cookies, possibly melted?

Chips Ahoy - Smashed cookies, possibly melted?
Chips Ahoy - Smashed cookies, possibly melted?
Chips Ahoy - Smashed cookies, possibly melted?
Chips Ahoy - Smashed cookies, possibly melted?
I opened a family size of chips ahoy chewy they were stuck together and partially crumbled. They were also a different color than usual.
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ID
#2607196 Review #2607196 is a subjective opinion of poster.
Location
Lakewood Township, New Jersey
Pros
  • Generally good
Cons
  • Broken cookies
Loss
$5
Preferred solution
Full refund
New Reviewer

Whole bag of cookies smashed

I buy chips ahoy all the time, last night opened a new bag and ALL the cookies were smashed. Would like coupon for replacement bag. thanks in advance.
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ID
#2521254 Review #2521254 is a subjective opinion of poster.
Location
Lakewood Township, New Jersey
Product
Chips Ahoy Cookies
Preferred solution
Full refund

Bad cookies

Chips ahoy gross what happened please go back to original recipe they are dry and taste like chalk very disappointed
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ID
#2519708 Review #2519708 is a subjective opinion of poster.
Product
Chips Ahoy Chocolate Chip Cookies
Pros
  • Chocolate chips
Cons
  • Taste of the new chips ahoy
  • Cookies have an aftertaste
Loss
$10
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Broken cookies

Chocolate chip cookies broken. Half the cookies in the package are broken. Look like you changed the base of the cookies. Last two packages a mess. Sweet1has@***.com
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ID
#2515416 Review #2515416 is a subjective opinion of poster.
Cons
  • Broken cookies
  • Cracked
Loss
$6
Preferred solution
Let the company propose a solution
New Reviewer

WHAT HAPPENED???

I grew up in the 90s and Chips ahoy was the best store brought cookie money could buy. They were buttery and the chocolate was very good quality. I bought my son some a few months back and I wanted to *** The only thing I can compare it to is diet soda with a hint of grass, that leaves a terrible bitter after taste. WHAT HAPPENED?? Did you change the recipe to save money? Just raise the price... the original recipe is worth it. If you though no one would notice... YOU ARE WRONG. PS Oreos taste like my grandmas diabetic sugar free chocolates after theyve been sitting out unwrapped in a mildew basement. Your company sucks. So much for nostalgia.

User's recommendation: Don’t waste your money.

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ID
#2488143 Review #2488143 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Cookies getting smaller and smaller

Not a big junk food guy but I bought some chips ahoy the other day and I thought they were for children i.e. toddlers. They are literally half the size and thickness they used to be and they are in so much packaging to make you think youre getting a lot absolute *** I will never buy them again!!!!

User's recommendation: Stop buying chips ahoy they are ripping you off!

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ID
#2457366 Review #2457366 is a subjective opinion of poster.
New Reviewer

Your cookies are completely crumbled

Chips Ahoy - Your cookies are completely crumbled
Chips Ahoy - Your cookies are completely crumbled
Chips Ahoy - Your cookies are completely crumbled
Two times buying chips ahoy chocolate chips in a row both packages had completely crumbled cookies. This can not be a mistake. I would like to speak with someone asap to resolve this issue. I will never buy chips ahoy again taking a chance of this type of crap to pay for more crumbs and I will spread the word on this including to the stores I bought them from.

User's recommendation: I don't recommend chips ahoy at this time.

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ID
#2444116 Review #2444116 is a subjective opinion of poster.
Loss
$8
Preferred solution
Let the company propose a solution
New Reviewer

Resolved: Because we bought a pack of chips ahoy reeses and there were no reessies in the cookies at all

Update by user Feb 23, 2021

It was not.

Original review posted by user Feb 23, 2021
We bought chips ahoy cookies and they had no reesess cups in them the store won't take them back back we want our 879.00 back on these cookies
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Resolved
ID
#2432695 Review #2432695 is a subjective opinion of poster.
Product
Chips Ahoy Reeses Peanut Butter Cup Cookies
Pros
  • Used to be good
Cons
  • Obviously crumble easily
Loss
$879
Preferred solution
Full refund
New Reviewer

Cookies all crumbs

Chips Ahoy - Cookies all crumbs
I purchased two party packs of the original chips ahoy chocolate chip cookies. I was shocked to find the majority of the cookies crushed to crumbs. I would really appreciate to if they were replaced. They were purchased from Publix.
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ID
#2421694 Review #2421694 is a subjective opinion of poster.
Product
Chips Ahoy Chocolate Chip Cookies
Loss
$6
Preferred solution
Full refund

Just being helpful

Whoever came up with that last commercial should be discharged immediately. I came close to vomiting when I saw it
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ID
#2396565 Review #2396565 is a subjective opinion of poster.
Location
Lynn, Massachusetts

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

BURNT COOKIES

Chips Ahoy - BURNT COOKIES
Chips Ahoy - BURNT COOKIES
I bought a pack of chips ahoy chocolate chunk cookies and they were all burnt. Black cookies at the bottom. All of them.
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ID
#2393547 Review #2393547 is a subjective opinion of poster.
Product
Chips Ahoy Chocolate Chip Cookies
Loss
$4
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Changed recipe

Smaller cookie, not as dense, less chocolate, smaller chips, different texture, more granular salt. These are nothing like the original recipe! In looks or in taste. I used to hide them in the cabinet under other things because they were so prone to be eaten quick.. now I hide stuff under the unopened chips ahoy because they suck and no one wants them. These things are disgusting.

User's recommendation: Don't buy them.

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ID
#2375482 Review #2375482 is a subjective opinion of poster.
Product
Chips Ahoy Cookies
Cons
  • Bad taste
  • How much smaller the cookies are theyre baby sized
  • New recipe
Loss
$5
Preferred solution
Change back to real original recipe
New Reviewer

Dissatisfied

I've been seeing reports from others who have said the cookie is awful. It is now Dec. 2020, and I have recently noticed a change in the taste and agree that it is awful in taste. It can only be described as eating a sugar-free cookie, I even had to recheck the package to make sure I didn't buy the reduced fat ones. My kids will not eat them now. My 5-year-old even spit it out after taking a bite. Whatever they changed in the recipe was a big mistake. Sadly I will no longer buy these.

User's recommendation: Don't buy, they don't taste like they use too.

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ID
#2339587 Review #2339587 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Waste of my money

My fiancee bought me this package Chips Ahoy cookies and was I ever disappointed. I am used to an average sized cookie with above average amounts of chips. I opened the package and I have been jipped out of 1/3 of cookie. They are too flat and they are more like crisp than a cookie. I am a fan of good cookies if they are cookies not crisps. Who ever thought about this I am sure that everyone of Nabisko consumers agrees they need to be fired on spot. STOP THE MADNESS. I WANT MY COOKIES.

User's recommendation: Do not by anymore. BOYCOTT BOYCOTT.

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ID
#2326099 Review #2326099 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Overcooked

Chips Ahoy - Overcooked
I, like a few others, thought maybe it was a bad batch, but it wasnt. This is the third bag that is over cooked and hard. Im wondering if it is because I bought them at Walmart. I know that Walmart tries to get companies to make a cheaper version so the price will be Walmart price. Im wondering if thats the case here or if the company has just changed the recipe. Either way, they are awful.

User's recommendation: Write to the company to have them change their recipe back to the original or stop buying them.

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ID
#2313056 Review #2313056 is a subjective opinion of poster.
Pros
  • Used to be delicious
Cons
  • Overcooked - almost burnt
  • Breaks apart in the bag
  • New recipe yuck
Loss
$11
Preferred solution
Go back to the actual original chops ahoy - or hire people who are better at quality control

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